We strive to provide a seamless shopping experience for our customers and a platform for our Sellers herein referred to as Vendors, to showcase their unique products. Please review our Refund and Exchange Policy carefully.

Vendor Exchange Policies:

No Refund/Exchange

Merch Marketplace, as the facilitator of the online marketplace, does not process or facilitate refunds or exchanges for products purchased through our platform. As the intermediary, we encourage buyers to communicate directly with the respective Vendors regarding any concerns or issues related to their products.

Buyer Responsibilities:

It is the buyer's responsibility to thoroughly review the product details, including the Vendor's Exchange Policy, before making a purchase. If you encounter any issues with your order, please contact the Vendor directly for resolution.

Exceptions:

In the event of fraud, misrepresentation, or other extraordinary circumstances, Merch Marketplace reserves the right to review and address issues on a case-by-case basis.

Contact Information:

For questions or concerns related to your order, please reach out to us using the contact information provided on their store page.

Policy Updates:

This Refund and Exchange Policy may be updated periodically. Please check this page regularly for updates to our Refund and Exchange Policy. Continued use of our services after any changes indicates your acceptance of the updated terms.